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The player from Australia had requested a withdrawal less than two weeks before submitting this complaint. The Complaints Team had advised her that withdrawal processing could take up to 14 days and suggested patience. The team had attempted to follow up with the player, but after not receiving a response, they were unable to investigate further. Consequently, the complaint was rejected due to lack of communication from the player. We had informed the player that we couldn’t assist him in getting a refund as it required explicit communication to the casino about his gambling addiction and desire to self-exclude. We had emphasized that mere assumptions based on gaming habits were insufficient for a refund claim.

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• If a new casino’s support doesn’t meet our standards or cannot respond in a knowledgeable and timely manner, it will impact their ratings.
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• Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
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This method is recommended if you need a detailed response in the form of a letter. This is ideal when you want to get more info about our affiliate program, VIP Club statuses, bonus conditions, etc. However, our most important feature is that we offer responsive support. Our competent managers work around the clock and are always willing to solve an issue or answer a question. The team here at GI towers were genuinely sad to give the Amelia back.

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Tonally the 5212RC is a versatile beast thanks to the independent EQ controls for each channel. The EQ controls are effective and interactive, offering a wide-scope of tonal shaping throughout their range. Many ‘cost-effective’ combos have a very lacklustre and clinical clean channel but the 5212 certainly doesn’t fall into this category. Even if you are a beginner player, navigating the website will not be difficult.

If we can confirm that your personal information and payment details are always protected, only then we can wholeheartedly recommend the casino. We are dedicated to promoting responsible gambling and raising awareness about the possible dangers of gambling addiction. Gambling should be recreational, so we urge you to stop when it’s not fun anymore. Gambling can be addictive, which can impact your life drastically. Please seek professional help if you or someone you know is exhibiting problem gambling signs. JeetCity Casino is covered by the CeG (Curacao eGaming) license held by Dama N.V.

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The more you wager, the more points you accumulate in your balance, and the higher your status is. Each status unlocked will bring you a prize with up to 300 JeetCity free spins and a cashback of up to 12.5%. Our website holds tournaments, some of which are one-time events, while others run on a constant basis. We collaborate with the best developers and offer the most exciting games for battles.

The live casino at JeetCity is top-notch, easily one of the best in the industry. The games are well-designed, and you can wager your bonus at a 10% rate and earn points for the Loyalty Program while you’re at it. Leonard earned a Business Administration in Finance degree from the prestigious University of Oxford and has been actively involved in the online casino industry for the last 16 years. If the necessary tools to protect players during their gaming experience are not in place, we cannot always recommend it as safe. Additional preventative precautions must be implemented, such as SSL encryption, firewall technology and other security measures. An established casino is generally regarded as one operating for 5+ years, while new casino sites are launched in more recent years and months.

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